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CARRIAGE TERMS

Welcome to bonillatrendy.com! To ensure that your products can be delivered safely and on time, we hereby formulate the following shipping policies and terms (hereinafter referred to as “Shipping Terms”). Please read and understand the following terms carefully before using our shipping services.

  1. Shipping Method
    Standard Shipping: We provide standard shipping services, which are usually shipped within 3-7 business days after the order is confirmed and delivered within 5-10 business days after shipment. The specific delivery time may vary depending on factors such as region and weather.
    Accelerated Shipping: For products that need to be delivered faster, we provide accelerated shipping options. The shipping and delivery time of accelerated shipping will be clearly stated at the time of order confirmation. Please note that accelerated shipping may incur additional fees.
    International Shipping: We provide international shipping services, but the specific shipping methods, fees, times and tariff policies may vary by country and region. Please contact us before placing an order for detailed international shipping information.
  2. Shipping Fees
    Standard shipping charges will be calculated based on factors such as the weight, volume and destination of the shipment. The specific charges will be displayed at the time of order confirmation and will be included in your order total.
  3. Shipping insurance
    We provide basic shipping insurance for all shipped goods. If the goods are damaged or lost during transportation, we will provide you with corresponding compensation according to the insurance terms. However, please note that we may not be able to bear the corresponding responsibility for losses caused by force majeure factors such as natural disasters and war.
  4. Goods acceptance and rejection
    Goods acceptance: When you receive the goods, please be sure to check whether the packaging of the goods is intact in front of the courier. If the packaging is found to be damaged or suspected of being damaged, please reject the goods immediately and contact us for processing.
    Rejection of goods: If you need to reject the goods for personal reasons (such as dislike, inappropriate size, etc.), please contact us within a reasonable time after receiving the goods (usually within 7 days) and follow our return policy. Please note that rejection of goods may incur return fees and/or affect your return rights.
  5. Shipping Tracking and Inquiry
    We provide shipping tracking services. You can check the shipping status and estimated delivery time of your order through our website or customer service channels. If you have any questions about the shipping status or need help, please feel free to contact us.
  6. Special Products and Regions
    For some special products (such as large equipment, dangerous goods, etc.) or specific areas (such as remote areas, military bases, etc.), we may not be able to provide standard shipping services. Please contact us before placing an order for detailed shipping information and restrictions.

We are committed to providing you with high-quality and efficient shipping services. We promise to ensure that your goods can be delivered safely and on time under the premise of complying with relevant laws, regulations and industry standards. We thank you for your trust and support and look forward to working with you to create a better shopping experience.